Virginia · electric utility
Dominion Energy Virginia Regulated Rate & rate increases
Dominion Energy Virginia is a Dominion Energy utility serving most of eastern and central Virginia (Richmond, Hampton Roads, and Northern Virginia) (about 2.5 million customers). Dominion Energy Virginia serves roughly two-thirds of Virginia households and supplies Northern Virginia's data-center cluster, one of the world's largest. (source)
Rate history & trends — Dominion Energy Virginia
Dominion Energy Virginia (Schedule 1 residential) saw its first base rate increase since 1992 take effect January 1, 2026 (+$11.24/month for a typical 1,000 kWh customer, approved in SCC Case PUR-2025-00058). A fuel factor increase of about +$10.92/month also took effect July 1, 2025. Together, these two increases add roughly $22/month for a typical household — before any seasonal usage increase.
| Period | Supply rate (¢/kWh) | Note |
|---|---|---|
| Pre-2026 base (since 1992) | — | Dominion held base rates flat for 30+ years; Virginia average ran ~14–15¢/kWh all-in |
| Jul 1, 2025 | — | +$10.92/month fuel factor increase (SCC Case PUR-2025-00059) |
| Jan 1, 2026 | — | +$11.24/month base rate increase — first base increase since 1992 (SCC Case PUR-2025-00058) |
| 2027 (planned) | — | +$2.36/month additional step in the same SCC base rate case |
Source: Virginia SCC — Cases PUR-2025-00059 (fuel) and PUR-2025-00058 (base rates). Supply rates reset on regulatory schedules — confirm the current rate with your utility or state commission before relying on any figure here. "est." = estimated from known inputs, not directly published.
Dominion Energy Virginia customer service & quick facts
The official ways to reach Dominion Energy Virginia for outages, billing, and account help. RateWatchdog is independent and not affiliated with Dominion Energy Virginia — these are the utility's own channels.
- Pay your bill
- Pay Dominion Energy Virginia bill online →
- Start, stop, or move service
- Start / stop service →
Verified · confirm on Dominion Energy Virginia's site
No supplier to shop in Virginia
Virginia doesn't offer residential electric choice, so there's no third-party supplier to compare against — your rate is the regulated rate the Virginia State Corporation Commission approves. Instead of a bill audit, we track Dominion Energy Virginia's rate cases so you can see what's proposed and what it means for your bill.
Why Virginia bills are rising →Is Dominion Energy Virginia a monopoly? Can you switch?
For delivery, yes — it's a monopoly. Dominion Energy Virginia is the only company that runs the poles and wires to homes in its territory, so you can't pick a different company to deliver your power. That part is a regulated monopoly: Dominion Energy Virginia, owned by Dominion Energy, can only charge what the VA SCC approves in a rate case.
And in Virginia, there's nothing to switch to. Unlike "shopping" states, Virginia doesn't offer residential electric choice — no competitive supplier sells you the electricity. Dominion Energy Virginia provides both the delivery and the power itself at a single regulated rate the VA SCC approves. Your one real lever is the rate case: that's where Dominion Energy Virginia's prices are set, and where you can file a public comment.
How often does Dominion Energy Virginia's power go out?
Federal reliability data, reported by the utility to the U.S. government. SAIDI is the average total time a customer is without power in a year; SAIFI is the average number of outages.
In 2024, including major storms
2 hr 52 min
without power, across about 1.4 outages
What the average customer actually experienced.
On a typical day (storms excluded)
2 hr 11 min
without power, across about 1.2 outages
Normal operations, with major event days removed.
On normal-day reliability, Dominion Energy Virginia is the most reliable of the 2 Virginia utilities we track — the range runs from 2 hr 11 min (Dominion Energy Virginia) to 5 hr 42 min (Appalachian Power (APCo)) of typical-day outage time per year.
Source: U.S. EIA Form EIA-861, 2024 reliability data (utility's reported standard), for Virginia Electric & Power Co. eia.gov →
How often does Dominion Energy Virginia disconnect customers for nonpayment?
Utilities report this to the federal government. It counts residential service disconnected for unpaid bills. A high rate isn't proof of wrongdoing — it's shaped by local poverty, climate, and how strong a state's shutoff-protection rules are, as much as by the utility itself.
Disconnections in 2024
368,473
times Dominion Energy Virginia disconnected residential customers for nonpayment
Per 100 households
15.5
disconnections for every 100 residential customers it serves
That's the highest disconnection rate of the 2 Virginia utilities we track — the range runs from 9.5 per 100 (Appalachian Power (APCo)) to 15.5 per 100 (Dominion Energy Virginia).
Counts disconnection events — one household can be shut off more than once. From Dominion Energy Virginia's own filings to the U.S. EIA (Form EIA-112, Residential Utility Disconnections Survey), first collected for 2024. eia.gov →
Where your bill money goes: how Dominion Energy Virginia earns its profit
Because Dominion Energy Virginia is a regulated monopoly, its profit isn't set by competing for customers — it's set by regulators. The VA SCC authorizes a target return on equity (around 9.5% to 10.5% for U.S. electric utilities) on the money it sinks into poles, wires, substations, and meters. It's a target, not a guarantee — a utility can earn above or below it — but a low-risk regulated monopoly reliably lands close. You pay that return back, plus the investment itself, through the delivery charge on every bill.
Dominion Energy Virginia is owned by Dominion Energy. In 2024, Dominion Energy reported about $2.0 billion in net income — its profit across all of the utilities it owns, not Dominion Energy Virginia alone. Source: Dominion Energy's annual report (SEC Form 10-K, fiscal year 2024). SEC EDGAR →
That authorized return is set by regulators on the utility's investment — independently of how reliable the service is or how many customers are disconnected, the two measures above.
Rate cases & increases
- PUR-2025-00058 effective
Dominion Energy Virginia's 2025 biennial review. The SCC rejected the requested $822 million (2026) and $345 million (2027) base-rate increases, instead approving $565.7 million for 2026 and $209.9 million for 2027; the approved residential bill impact is about $11.24/month in 2026. Order issued Nov. 25, 2025.
Common questions about Dominion Energy Virginia
- Did Dominion Energy raise their rates for Virginia?
- Yes. The SCC approved Dominion Energy Virginia's first base rate increase since 1992 in Case PUR-2025-00058: +$11.24/month for a typical residential customer effective January 1, 2026, plus an additional +$2.36/month in 2027. A separate fuel factor increase of +$10.92/month also took effect July 1, 2025 (Case PUR-2025-00059).
- Why is Dominion Energy going up so much?
- Three factors are stacking: (1) PJM capacity costs — the grid's retainer fee — cleared at $329/MW-day in 2025, the highest in history, flowing into Dominion's fuel costs. (2) Virginia's data center load growth (Northern Virginia hosts the world's largest data center cluster) is driving grid infrastructure investment. (3) The Virginia Clean Economy Act mandates offshore wind and renewable investments being recovered through SCC-approved rates.
- Why has my Dominion electric bill suddenly doubled?
- If your bill roughly doubled, you're feeling two stacked increases: the July 2025 fuel factor increase (~$10.92/month) and the January 2026 base rate increase (~$11.24/month). Combined, they add about $22/month for a 1,000 kWh household. On top of that, summer cooling usage adds up at the higher per-kWh rate. Virginia has no retail supplier choice — the lever here is reducing usage.
- What is Dominion's current rate per kWh in Virginia?
- Virginia's average residential rate was about 16.43¢/kWh in 2024 (EIA data); the January 2026 base rate increase added approximately $11.24/month for a typical 1,000 kWh customer, pushing the effective all-in rate higher. Dominion's Schedule 1 includes a $7.58/month basic customer charge plus per-kWh fuel, distribution, and rider charges. Verify your exact rate on your bill or at dom.com.
Programs that can help with Dominion Energy Virginia bills
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LIHEAP (Low Income Home Energy Assistance Program)
Federal heating and cooling bill assistance for income-qualified Virginia households. Apply through your local Community Services Board or call Virginia's LIHEAP line.
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Dominion's own bill assistance program — year-round help for customers in crisis, including arrearage forgiveness. Apply through the Salvation Army or other local nonprofits that administer the fund.
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Budget Billing (Dominion Energy Virginia)
Level monthly payments averaging your annual bill — eliminates summer/winter Virginia bill spikes. Enroll online at dom.com or by phone.
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Engage with the SCC rate-case process
Virginia has no retail supplier choice, so the rate itself is set at the SCC. Public comment and the Office of the Attorney General's consumer utility counsel are where ratepayer pushback actually lands. The SCC holds public hearings on major rate cases.
Income limits, program calendars, and enrollment rules change — confirm eligibility and current availability before applying. Full bill-help guide for your state →
Virginia has no retail electricity choice — here's what that means
Unlike Ohio, Pennsylvania, New Jersey, and Illinois — where residents can choose a competitive electricity supplier — Virginia has not deregulated its residential electricity market. Dominion Energy Virginia is the sole provider of both delivery and supply for most of the state (Appalachian Power serves the western region).
What this means for your bill: there is no third-party supplier you can switch to for cheaper generation. The only path to lower rates is through the SCC rate-case process, energy efficiency, or reducing usage.
The SCC (State Corporation Commission) regulates Dominion's rates. In major rate cases, the Attorney General's Office of the Attorney General Consumer Utility Counsel represents ratepayer interests. Public comment windows open during active dockets — the most recent base rate case (PUR-2025-00058) concluded with a $11.24/month increase effective January 2026.
Energy efficiency is the primary lever: weatherization, LED lighting, programmable thermostats, and reducing peak-hour cooling load (weekday 2–7 PM in summer) all directly reduce your Dominion bill since you're paying a fixed per-kWh rate with no time-of-use discount option on standard residential service.
Source: Virginia SCC — electric regulation; SCC Case PUR-2025-00058
Dominion Energy Virginia service territory
Dominion Energy Virginia serves approximately 2.7 million customers across eastern and central Virginia — the largest electric utility in the state.
- ▸ Northern Virginia: Arlington, Alexandria, Fairfax County, Prince William, Loudon County (home to the world's largest data center cluster)
- ▸ Richmond metro: Richmond city, Henrico, Chesterfield, Hanover counties
- ▸ Hampton Roads: Virginia Beach, Chesapeake, Norfolk, Portsmouth, Suffolk, Newport News, Hampton, Isle of Wight
- ▸ Eastern Virginia: Fredericksburg, Williamsburg, Colonial Williamsburg, Eastern Shore, Southside VA
- ▸ Does NOT serve western Virginia (Roanoke, Lynchburg, Appalachian region) — those areas are served by Appalachian Power (AEP)
What does a Dominion Energy Virginia bill look like?
ESTIMATE — see note below.
| Bill component | At 750 kWh/month |
|---|---|
| Supply / generation (17.55¢/kWh) | $131.63 |
| Basic customer charge | $7.58 |
| Delivery, transmission & other riders | see note → |
| Supply + basic charge subtotal | $139.21 |
⚠ ESTIMATE based on Virginia's 2024 EIA residential average of ~16.43¢/kWh plus the January 2026 base rate increase (+~1.12¢/kWh equivalent). Formula: $7.58 basic charge + (kWh × ~17.55¢). This is a whole-bill estimate — Dominion does not separate supply from delivery for residential customers in the same way as deregulated states. Verify your rate on your Dominion bill or at dominionenergy.com.
Dominion Energy Virginia rate alerts
Email alerts for Dominion Energy Virginia are coming soon — we're setting them up with double opt-in and one-click unsubscribe, and we'll never sell your data. For now, this page and the Virginia hub track every active rate case.