Penn Power (FirstEnergy) Price to Compare & rate increases

Price to Compare (current rate)

13.478¢/kWh

Effective June 1, 2026 (current) · last reviewed July 19, 2026

Estimate for comparison — confirm the current rate and all charges with Penn Power (FirstEnergy) before acting. Not advice.

Next scheduled reset: September 1, 2026 (typical schedule — confirm before acting) · Quarterly (Mar, Jun, Sep, Dec 1). Every utility's reset calendar →

Of the 7 Pennsylvania utilities we track, Penn Power (FirstEnergy)'s Price to Compare is the 5th-lowest — the range runs from 11.759¢ (PECO Energy) to 14.14¢ (Duquesne Light). Compare all Pennsylvania rates →

What it means: a Penn Power (FirstEnergy) customer on a 17¢/kWh third-party supplier rate pays about $360 more per year than the Price to Compare (13.478¢), based on ~860 kWh/month. The audit below checks your actual rate.

The worth-it line: for a switch to save at least $10/month at ~750 kWh, a supplier offer must be a fixed rate below 12.14¢/kWh — with no monthly fee and no cancellation fee. Offers between 12.14¢ and 13.478¢ technically "beat" the Price to Compare but save too little to justify contract risk. The full math, all utilities →

Penn Power (FirstEnergy) customer service & quick facts

The official ways to reach Penn Power (FirstEnergy) for outages, billing, and account help. RateWatchdog is independent and not affiliated with Penn Power (FirstEnergy) — these are the utility's own channels.

Customer service

1-800-720-3600

Mon–Fri 8am–6pm (automated line 24/7)

Report a power outage

1-888-544-4877

Live outage map →

Pay your bill

Pay Penn Power (FirstEnergy) bill online →

Start, stop, or move service

Start / stop service →

Verified June 15, 2026 · confirm on Penn Power (FirstEnergy)'s siteHere to check if your rate is too high? Jump to the audit ↓

Is Penn Power (FirstEnergy) a monopoly? Can you switch?

For delivery, yes — it's a monopoly. Penn Power (FirstEnergy) is the only company that runs the poles and wires to homes in its territory, so you can't pick a different company to deliver your power. That part is a regulated monopoly: Penn Power (FirstEnergy), owned by FirstEnergy, can only charge what the PA PUC approves in a rate case.

The electricity itself, though, is open to competition. You can buy your supply from a third-party supplier, or do nothing and stay on Penn Power (FirstEnergy)'s default rate — the Price to Compare the PA PUC oversees. Switching suppliers doesn't change who delivers your power or who you call during an outage; it only changes the supply line on your bill. And if a supplier is charging more than the Price to Compare, you can drop it and return to that regulated rate, usually within one or two billing cycles — no fee to the utility.

How often does Penn Power (FirstEnergy)'s power go out?

Federal reliability data, reported by the utility to the U.S. government. SAIDI is the average total time a customer is without power in a year; SAIFI is the average number of outages.

For Penn Power (FirstEnergy), major storms drove roughly 45% of 2024's total outage time — the gap between the two numbers above is weather the utility couldn't fully control.

On normal-day reliability, Penn Power (FirstEnergy) is the least reliable of the 4 Pennsylvania utilities we track — the range runs from 1 hr (PECO Energy) to 3 hr 41 min (Met-Ed (FirstEnergy)) of typical-day outage time per year.

FirstEnergy reports Met-Ed, Penelec, Penn Power, and West Penn as one combined company ("FirstEnergy Pennsylvania Electric Company") starting with 2024 data, so this figure covers all four together.

Source: U.S. EIA Form EIA-861, 2024 reliability data (IEEE 1366 standard), for FirstEnergy Pennsylvania Electric Co. eia.gov →

How often does Penn Power (FirstEnergy) disconnect customers for nonpayment?

Utilities report this to the federal government. It counts residential service disconnected for unpaid bills. A high rate isn't proof of wrongdoing — it's shaped by local poverty, climate, and how strong a state's shutoff-protection rules are, as much as by the utility itself.

That's the highest disconnection rate of the 3 Pennsylvania utilities we track — the range runs from 4.9 per 100 (Duquesne Light) to 5 per 100 (Met-Ed (FirstEnergy)).

Reported under the combined "FirstEnergy Pennsylvania Electric Company" (Met-Ed, Penelec, Penn Power, and West Penn together), so this figure covers all four.

Counts disconnection events — one household can be shut off more than once. From Penn Power (FirstEnergy)'s own filings to the U.S. EIA (Form EIA-112, Residential Utility Disconnections Survey), first collected for 2024. eia.gov →

Where your bill money goes: how Penn Power (FirstEnergy) earns its profit

Because Penn Power (FirstEnergy) is a regulated monopoly, its profit isn't set by competing for customers — it's set by regulators. The PA PUC authorizes a target return on equity (around 9.5% to 10.5% for U.S. electric utilities) on the money it sinks into poles, wires, substations, and meters. It's a target, not a guarantee — a utility can earn above or below it — but a low-risk regulated monopoly reliably lands close. You pay that return back, plus the investment itself, through the delivery charge on every bill.

Penn Power (FirstEnergy) is owned by FirstEnergy. In 2024, FirstEnergy reported about $978 million in net income — its profit across all of the utilities it owns, not Penn Power (FirstEnergy) alone. Source: FirstEnergy's annual report (SEC Form 10-K, fiscal year 2024). SEC EDGAR →

That authorized return is set by regulators on the utility's investment — independently of how reliable the service is or how many customers are disconnected, the two measures above.