Met-Ed (FirstEnergy) Price to Compare & rate increases

Price to Compare (current rate)

13.954¢/kWh

Effective June 1, 2026 (current) · last reviewed July 19, 2026

Estimate for comparison — confirm the current rate and all charges with Met-Ed (FirstEnergy) before acting. Not advice.

Next scheduled reset: September 1, 2026 (typical schedule — confirm before acting) · Quarterly (Mar, Jun, Sep, Dec 1). Every utility's reset calendar →

Of the 7 Pennsylvania utilities we track, Met-Ed (FirstEnergy)'s Price to Compare is the 6th-lowest — the range runs from 11.759¢ (PECO Energy) to 14.14¢ (Duquesne Light). Compare all Pennsylvania rates →

What it means: a Met-Ed (FirstEnergy) customer on a 17¢/kWh third-party supplier rate pays about $310 more per year than the Price to Compare (13.954¢), based on ~860 kWh/month. The audit below checks your actual rate.

The worth-it line: for a switch to save at least $10/month at ~750 kWh, a supplier offer must be a fixed rate below 12.62¢/kWh — with no monthly fee and no cancellation fee. Offers between 12.62¢ and 13.954¢ technically "beat" the Price to Compare but save too little to justify contract risk. The full math, all utilities →

Met-Ed (FirstEnergy) customer service & quick facts

The official ways to reach Met-Ed (FirstEnergy) for outages, billing, and account help. RateWatchdog is independent and not affiliated with Met-Ed (FirstEnergy) — these are the utility's own channels.

Customer service

1-800-545-7741

Mon–Fri 8am–6pm (automated line 24/7)

Report a power outage

1-888-544-4877

Live outage map →

Pay your bill

Pay Met-Ed (FirstEnergy) bill online →

Start, stop, or move service

Start / stop service →

Verified June 15, 2026 · confirm on Met-Ed (FirstEnergy)'s siteHere to check if your rate is too high? Jump to the audit ↓

Is Met-Ed (FirstEnergy) a monopoly? Can you switch?

For delivery, yes — it's a monopoly. Met-Ed (FirstEnergy) is the only company that runs the poles and wires to homes in its territory, so you can't pick a different company to deliver your power. That part is a regulated monopoly: Met-Ed (FirstEnergy), owned by FirstEnergy, can only charge what the PA PUC approves in a rate case.

The electricity itself, though, is open to competition. You can buy your supply from a third-party supplier, or do nothing and stay on Met-Ed (FirstEnergy)'s default rate — the Price to Compare the PA PUC oversees. Switching suppliers doesn't change who delivers your power or who you call during an outage; it only changes the supply line on your bill. And if a supplier is charging more than the Price to Compare, you can drop it and return to that regulated rate, usually within one or two billing cycles — no fee to the utility.

How often does Met-Ed (FirstEnergy)'s power go out?

Federal reliability data, reported by the utility to the U.S. government. SAIDI is the average total time a customer is without power in a year; SAIFI is the average number of outages.

For Met-Ed (FirstEnergy), major storms drove roughly 45% of 2024's total outage time — the gap between the two numbers above is weather the utility couldn't fully control.

On normal-day reliability, Met-Ed (FirstEnergy) is the least reliable of the 4 Pennsylvania utilities we track — the range runs from 1 hr (PECO Energy) to 3 hr 41 min (Met-Ed (FirstEnergy)) of typical-day outage time per year.

FirstEnergy reports Met-Ed, Penelec, Penn Power, and West Penn as one combined company ("FirstEnergy Pennsylvania Electric Company") starting with 2024 data, so this figure covers all four together.

Source: U.S. EIA Form EIA-861, 2024 reliability data (IEEE 1366 standard), for FirstEnergy Pennsylvania Electric Co. eia.gov →

How often does Met-Ed (FirstEnergy) disconnect customers for nonpayment?

Utilities report this to the federal government. It counts residential service disconnected for unpaid bills. A high rate isn't proof of wrongdoing — it's shaped by local poverty, climate, and how strong a state's shutoff-protection rules are, as much as by the utility itself.

That's the highest disconnection rate of the 3 Pennsylvania utilities we track — the range runs from 4.9 per 100 (Duquesne Light) to 5 per 100 (Met-Ed (FirstEnergy)).

Reported under the combined "FirstEnergy Pennsylvania Electric Company" (Met-Ed, Penelec, Penn Power, and West Penn together), so this figure covers all four.

Counts disconnection events — one household can be shut off more than once. From Met-Ed (FirstEnergy)'s own filings to the U.S. EIA (Form EIA-112, Residential Utility Disconnections Survey), first collected for 2024. eia.gov →

Where your bill money goes: how Met-Ed (FirstEnergy) earns its profit

Because Met-Ed (FirstEnergy) is a regulated monopoly, its profit isn't set by competing for customers — it's set by regulators. The PA PUC authorizes a target return on equity (around 9.5% to 10.5% for U.S. electric utilities) on the money it sinks into poles, wires, substations, and meters. It's a target, not a guarantee — a utility can earn above or below it — but a low-risk regulated monopoly reliably lands close. You pay that return back, plus the investment itself, through the delivery charge on every bill.

Met-Ed (FirstEnergy) is owned by FirstEnergy. In 2024, FirstEnergy reported about $978 million in net income — its profit across all of the utilities it owns, not Met-Ed (FirstEnergy) alone. Source: FirstEnergy's annual report (SEC Form 10-K, fiscal year 2024). SEC EDGAR →

That authorized return is set by regulators on the utility's investment — independently of how reliable the service is or how many customers are disconnected, the two measures above.