Ohio · electric utility

Toledo Edison (FirstEnergy) Standard Service Offer & rate increases

Toledo Edison (FirstEnergy) is a FirstEnergy utility serving northwestern Ohio (Toledo and the surrounding area) (about 315,000 customers). Toledo Edison is the smallest of FirstEnergy's three Ohio operating companies. (source)

Standard Service Offer (current rate)

11.1¢/kWh

Effective (current) · last reviewed

Estimate for comparison — confirm the current rate and all charges with Toledo Edison (FirstEnergy) before acting. Not advice.

Next scheduled reset: · Quarterly (Jan 1, Apr 1, Jul 1, Oct 1). Every utility's reset calendar →

Of the 6 Ohio utilities we track, Toledo Edison (FirstEnergy)'s Standard Service Offer is the 5th-lowest — the range runs from 10.69¢ (Duke Energy Ohio) to 11.16¢ (The Illuminating Company (FirstEnergy)). Compare all Ohio rates →

What it means: a Toledo Edison (FirstEnergy) customer on a 17¢/kWh third-party supplier rate pays about $610 more per year than the Standard Service Offer (11.1¢), based on ~860 kWh/month. The audit below checks your actual rate.

The worth-it line: for a switch to save at least $10/month at ~750 kWh, a supplier offer must be a fixed rate below 9.77¢/kWh — with no monthly fee and no cancellation fee. Offers between 9.77¢ and 11.1¢ technically "beat" the Standard Service Offer but save too little to justify contract risk. The full math, all utilities →

Toledo Edison (FirstEnergy) customer service & quick facts

The official ways to reach Toledo Edison (FirstEnergy) for outages, billing, and account help. RateWatchdog is independent and not affiliated with Toledo Edison (FirstEnergy) — these are the utility's own channels.

Customer service
1-800-447-3333
Mon–Fri 8am–6pm (automated line 24/7)
Start, stop, or move service
Start / stop service →

Verified · confirm on Toledo Edison (FirstEnergy)'s siteHere to check if your rate is too high? Jump to the audit ↓

Is your supplier charging more?

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Are you overpaying for electricity?

Utility rate last reviewed July 19, 2026 · 11.1¢/kWh

This is a simplified comparison of the supply rate only. It doesn't include fees, riders, or contract terms, and isn't financial advice. Confirm with your utility and supplier before switching.

Where is this on my bill?
Your Electric Bill Account ····1234 Supply / Generation Standard Service Offer 13.079¢/kWh ↑ This is the number you compare Your third-party supplier rate enter this figure in the audit __ ¢/kWh Delivery / Distribution You can't shop this part $ ··.·· Total $ ···.··

On your bill, find the supply rate in ¢/kWh. Your utility's standard rate is the “Standard Service Offer.” If your supplier charges more than that, you're overpaying.

Comparing suppliers against Toledo Edison (FirstEnergy)'s Standard Service Offer?

Ohio's official comparison tool is Apples to Apples, run by PUCO. Ohio's official comparison tool shows every licensed supplier's rate next to the default SSO — our guide explains how to read it and when switching actually saves money.

How to use Apples to Apples — the full guide →

Is Toledo Edison (FirstEnergy) a monopoly? Can you switch?

For delivery, yes — it's a monopoly. Toledo Edison (FirstEnergy) is the only company that runs the poles and wires to homes in its territory, so you can't pick a different company to deliver your power. That part is a regulated monopoly: Toledo Edison (FirstEnergy), owned by FirstEnergy, can only charge what the PUCO approves in a rate case.

The electricity itself, though, is open to competition. You can buy your supply from a third-party supplier, or do nothing and stay on Toledo Edison (FirstEnergy)'s default rate — the Standard Service Offer the PUCO oversees. Switching suppliers doesn't change who delivers your power or who you call during an outage; it only changes the supply line on your bill. And if a supplier is charging more than the Standard Service Offer, you can drop it and return to that regulated rate, usually within one or two billing cycles — no fee to the utility.

How often does Toledo Edison (FirstEnergy)'s power go out?

Federal reliability data, reported by the utility to the U.S. government. SAIDI is the average total time a customer is without power in a year; SAIFI is the average number of outages.

In 2024, including major storms

2 hr 1 min

without power, across about 1 outages

What the average customer actually experienced.

On a typical day (storms excluded)

1 hr 35 min

without power, across about 0.9 outages

Normal operations, with major event days removed.

On normal-day reliability, Toledo Edison (FirstEnergy) is the most reliable of the 6 Ohio utilities we track — the range runs from 1 hr 35 min (Toledo Edison (FirstEnergy)) to 2 hr 38 min (AEP Ohio) of typical-day outage time per year.

Source: U.S. EIA Form EIA-861, 2024 reliability data (IEEE 1366 standard), for The Toledo Edison Co. eia.gov →

How often does Toledo Edison (FirstEnergy) disconnect customers for nonpayment?

Utilities report this to the federal government. It counts residential service disconnected for unpaid bills. A high rate isn't proof of wrongdoing — it's shaped by local poverty, climate, and how strong a state's shutoff-protection rules are, as much as by the utility itself.

Disconnections in 2024

14,302

times Toledo Edison (FirstEnergy) disconnected residential customers for nonpayment

Per 100 households

5.1

disconnections for every 100 residential customers it serves

That's the 4th-lowest disconnection rate of the 6 Ohio utilities we track — the range runs from 2.9 per 100 (Ohio Edison (FirstEnergy)) to 12.9 per 100 (AEP Ohio).

Counts disconnection events — one household can be shut off more than once. From Toledo Edison (FirstEnergy)'s own filings to the U.S. EIA (Form EIA-112, Residential Utility Disconnections Survey), first collected for 2024. eia.gov →

Where your bill money goes: how Toledo Edison (FirstEnergy) earns its profit

Because Toledo Edison (FirstEnergy) is a regulated monopoly, its profit isn't set by competing for customers — it's set by regulators. The PUCO authorizes a target return on equity (around 9.5% to 10.5% for U.S. electric utilities) on the money it sinks into poles, wires, substations, and meters. It's a target, not a guarantee — a utility can earn above or below it — but a low-risk regulated monopoly reliably lands close. You pay that return back, plus the investment itself, through the delivery charge on every bill.

Toledo Edison (FirstEnergy) is owned by FirstEnergy. In 2024, FirstEnergy reported about $978 million in net income — its profit across all of the utilities it owns, not Toledo Edison (FirstEnergy) alone. Source: FirstEnergy's annual report (SEC Form 10-K, fiscal year 2024). SEC EDGAR →

That authorized return is set by regulators on the utility's investment — independently of how reliable the service is or how many customers are disconnected, the two measures above.

Rate cases & increases

  • 24-0468-EL-AIR effective

    Part of the joint FirstEnergy Ohio case (24-0468-EL-AIR). Under PUCO's Nov. 19, 2025 order effective March 1, 2026, Toledo Edison lowers its annual revenues by about $29.5 million.

Common questions about Toledo Edison (FirstEnergy)

What is Toledo Edison's electricity rate per kWh?
Toledo Edison's Standard Service Offer (SSO) — the default supply rate — is 11.10¢/kWh for the July–September 2026 quarter, per PUCO's Apples to Apples: currently the second-highest of Ohio's six utilities after The Illuminating Company. Ohio SSOs now reset quarterly, so the ranking moves. Delivery charges are additional. Verify the current figure at energychoice.ohio.gov.
Why is my Toledo Edison bill going up?
Ohio default supply is set by PUCO-supervised auctions, and the record PJM capacity market results (the 2024 auction cleared at $269.92/MW-day — about 9× the prior year; 2025 cleared at the $329.17/MW-day cap) raised every Ohio utility's SSO. On the delivery side, FirstEnergy has a separate multi-year rate plan pending at PUCO. The SSO is a pass-through with no FirstEnergy markup.
Should Toledo Edison customers switch electricity suppliers?
Only if a fixed-rate offer genuinely beats the current 11.10¢/kWh SSO (July–September 2026 quarter) with no monthly fee and no cancellation penalty. Toledo Edison's SSO jumped at the July quarterly reset to among Ohio's highest — which widens the room for offers to undercut it, so re-check even if shopping didn't pay here last quarter. Compare on PUCO's Apples to Apples at energychoice.ohio.gov, and check your bill first: many northwest Ohio communities enroll residents in opt-out government aggregation, so you may already be on a third-party supplier.

How Ohio deregulation works for Toledo Edison customers

Ohio has been deregulated since 1999: Toledo Edison delivers your power, but the supply is competitive. Do nothing and you're on the Standard Service Offer (SSO) — currently 10.22¢/kWh (June 2026), the second-lowest default rate among Ohio's six utilities, behind only AEP Ohio.

That relatively low benchmark matters when shopping: a supplier offer has to come in under 10.22¢ to save you anything on supply, and after the 2024–25 PJM capacity spike lifted wholesale costs across the board, fewer fixed-rate offers clear that bar in Toledo than in higher-SSO territories. Compare only on PUCO's Apples to Apples at energychoice.ohio.gov, and check whether your community runs an opt-out aggregation program — many northwest Ohio municipalities do.

Source: PUCO — Apples to Apples (energychoice.ohio.gov)

Toledo Edison (FirstEnergy) service territory

Toledo Edison (a FirstEnergy utility) serves Toledo and northwestern Ohio — the smallest of FirstEnergy's three Ohio operating companies.

  • Core area: Toledo, Lucas County, and surrounding northwestern Ohio counties
  • Runs from the Michigan border along the western Lake Erie shore
  • About 315,000 customers
  • Sister company to Ohio Edison and The Illuminating Company under FirstEnergy

Source: FirstEnergy — Ohio service areas

What does a Toledo Edison (FirstEnergy) bill look like?

ESTIMATE — see note below.

Bill component At 750 kWh/month
Supply / generation (11.1¢/kWh) $83.25
Delivery, transmission & other riders see note →

⚠ Supply charge only — Toledo Edison SSO 11.10¢/kWh (July–September 2026 quarter; source: PUCO Apples to Apples). Delivery charges (~5–6¢/kWh) are additional. Verify the current SSO at energychoice.ohio.gov.

Toledo Edison (FirstEnergy) rate alerts

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